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Risorse bibliografiche
Risorsa bibliografica obbligatoria
Risorsa bibliografica facoltativa
Scheda Riassuntiva
Anno Accademico 2019/2020
Scuola Scuola di Ingegneria Industriale e dell'Informazione
Insegnamento 097517 - PLANNING AND CONTROL OF TECHNOLOGY DRIVEN PROJECTS AND COMPANIES
Docente Brun Alessandro
Cfu 10.00 Tipo insegnamento Monodisciplinare

Corso di Studi Codice Piano di Studio preventivamente approvato Da (compreso) A (escluso) Insegnamento
Ing Ind - Inf (Mag.)(ord. 270) - MI (486) ENGINEERING PHYSICS - INGEGNERIA FISICA*AZZZZ097517 - PLANNING AND CONTROL OF TECHNOLOGY DRIVEN PROJECTS AND COMPANIES

Obiettivi dell'insegnamento

This course focuses on the key aspects of managing technology driven projects. The course is divided in two main parts: project management and quality management.

The course fits into the overall program curriculum pursuing some of the defined general learning goals. In particular, the course contributes to the development of the following capabilities:
  • Knowledge and Understanding of trends, technologies and key methodologies in a business and industrial environment and the impact of those factors on business performance - in particular wrt project managment and products and services quality
  • Apply Knowledge and Understanding: Design solutions applying a scientific and engineering approach (Analysis, Learning, Reasoning, and Modeling capability deriving from a solid and rigorous multidisciplinary background) to face problems and opportunities in a business and industrial environment
  • Making Judgement: Critical ability to understand merits and limits of the different approaches and methodologies, with particular regard to Project Management and the Quality Management frameworks as a whole, and the specific tools of the Project and Quality Manager toolbox.

Risultati di apprendimento attesi
Expected learning outcomes:
Regarding "Knowledge and Understanding"
  • know the concept of Project (as opposed to Process)
  • know the history of quality management and quality management tools
  • know and be able to apply the 5 perspectives of quality
  • know the concepts of process control and process capability and how they come to use
  • know the basic principles of Six Sigma and its masterpiece, the DMAIC methodology
Regarding "Apply Knowledge and Understanding":
  • be able to assess the Economic and Financial Performances of a project
  • be able to design and apply tools for improving quality of a newly developed (or improved) product: FMEA, QFD, DoE
  • be able to use tools for acceptance sampling
  • be able to design and apply control chart systems
Regarding "Making Judgement":
  • be able to critically analyse merits and limitations of the main Project and Quality Management frameworks and initiatives
  • be able to undertand when to apply the different tools and methodologies, and be aware of their pros and cons

Argomenti trattati

Overview

This course focuses on the key aspects of managing technology driven projects. The course is divided in two main parts: project management and quality management.
Then the course focuses on the concept of Quality and on its evolution, in particular during XX Century, thanks to the contribution of several companies and the works of the Quality Gurus. Some relevant initiatives and frameworks - such as the Six Sigma methodology and the ISO standards - are introduced.
Throughout the course, students will be provided with a “tool-box”, containing a number of project and quality management tools and techniques, which could be applied in a large number of situation, in both industrial and service companies. 

Programme

In the first part (project management), we’ll looking at the technology driven projects from both managerial and technical perspectives. This part of the course aims at providing conceptual models, methodologies and tools to manage projects in order to have a systemic view of the project and a holistic view of all its variables. 

In the second part (quality management), the students will be introduced to the philosophies, methodologies and tools to improve processes and projects. This part of the course aims at providing a qualitative-driven approach to processes and business with the help of multiple industrial cases discussed during the lectures.

Main topics

Part I – Project Management

  • Introduction on projects (definition and applicability). Comparison between project and process.
  • Link between projects and technological innovations
  • Organization of project and definition of main roles
  • Project management phases and tools
  • Definition of project management objectives and scope management
  • Cost and time planning
  • Cost and time controlling
  • Economic and Financial Performances
  • (Project risk management)
  • Project Closure and lesson learned Managing uncertainty through Project Management Principles

PArt II – Quality Management 

  • Introduction to the story of Quality Management and to Quality guru’s approach
  • ISO approach to quality management
  • Quality Management and organizational problems
  • Toyota Production System approach and Six Sigma approach to process improvement
  • Quality Management Tools
  • Capability Analysis
  • FMEA
  • DoE
  • Acceptance Sampling
  • Control Charts

Prerequisiti

A minimum knowledge of Basics of Statistics (in particular how to handle a normal distribution and how to use the normal distribution table) is required.


Modalità di valutazione

- Homework assignment – 1 groupwork assignment - Weight on final score = 30%

- Exam on Theory - Weight on final score = 30%

- Exercises – CLOSED+OPEN BOOK - Weight on final score = 40%

Bibliografia
Risorsa bibliografica obbligatoriaAlessandro Brun e Matteo Casadio Strozzi, Manuale Six Sigma per le Green Belt, Editore: CreateSpace, Anno edizione: 2016
Note:

Disponibile su Amazon in versione cartacea e Kindle (gratuito per gli utenti KindleUnlimited)

Risorsa bibliografica facoltativaJames R. Evans and William M. Lindsay, The Management and Control of Quality , Editore: Thomson South-Western
Risorsa bibliografica facoltativaAlessandro Brun, Matteo Casadio Strozzi and Xixi Fan, Quantitative Methods for Quality Management, Editore: Esculapio - Bologna

Forme didattiche
Tipo Forma Didattica Ore di attività svolte in aula
(hh:mm)
Ore di studio autonome
(hh:mm)
Lezione
60:00
90:00
Esercitazione
40:00
60:00
Laboratorio Informatico
0:00
0:00
Laboratorio Sperimentale
0:00
0:00
Laboratorio Di Progetto
0:00
0:00
Totale 100:00 150:00

Informazioni in lingua inglese a supporto dell'internazionalizzazione
Insegnamento erogato in lingua Inglese
Disponibilità di materiale didattico/slides in lingua inglese
Disponibilità di libri di testo/bibliografia in lingua inglese
Possibilità di sostenere l'esame in lingua inglese
Disponibilità di supporto didattico in lingua inglese
schedaincarico v. 1.6.1 / 1.6.1
Area Servizi ICT
22/02/2020