logo-polimi
Loading...
Funzioni disponibili
Risorse bibliografiche
Risorsa bibliografica obbligatoria
Risorsa bibliografica facoltativa
Scheda Riassuntiva
Anno Accademico 2018/2019
Scuola Scuola del Design
Insegnamento 053428 - DIGITAL USER INNOVATION
Docente Loparco Gianluca
Cfu 6.00 Tipo insegnamento Monodisciplinare
Didattica innovativa L'insegnamento prevede  2.0  CFU erogati con Didattica Innovativa come segue:
  • Soft Skills

Corso di Studi Codice Piano di Studio preventivamente approvato Da (compreso) A (escluso) Nome Sezione Insegnamento
Des (Mag.)(ord. 270) - BV (1092) DESIGN DEGLI INTERNI - INTERIOR DESIGN***AZZZZ053428 - DIGITAL USER INNOVATION
Des (Mag.)(ord. 270) - BV (1097) DESIGN FOR THE FASHION SYSTEM - DESIGN PER IL SISTEMA MODA***AZZZZ053428 - DIGITAL USER INNOVATION
Des (Mag.)(ord. 270) - BV (1159) PRODUCT SERVICE SYSTEM DESIGN - DESIGN PER IL SISTEMA PRODOTTO SERVIZIO***AZZZZ053428 - DIGITAL USER INNOVATION
Des (Mag.)(ord. 270) - BV (1160) DESIGN DEL PRODOTTO PER L'INNOVAZIONE***AZZZZ053428 - DIGITAL USER INNOVATION
Des (Mag.)(ord. 270) - BV (1162) DESIGN DELLA COMUNICAZIONE***AZZZZ053428 - DIGITAL USER INNOVATION
Des (Mag.)(ord. 270) - BV (1163) DESIGN PER IL SISTEMA MODA***AZZZZ053428 - DIGITAL USER INNOVATION
Des (Mag.)(ord. 270) - BV (1164) PRODUCT SERVICE SYSTEM DESIGN***AZZZZ053428 - DIGITAL USER INNOVATION
Des (Mag.)(ord. 270) - BV (1260) INTERIOR AND SPATIAL DESIGN***AZZZZ053428 - DIGITAL USER INNOVATION
Des (Mag.)(ord. 270) - BV (1261) INTEGRATED PRODUCT DESIGN***AZZZZ053428 - DIGITAL USER INNOVATION
Des (Mag.)(ord. 270) - BV (1262) DIGITAL AND INTERACTION DESIGN***AZZZZ053428 - DIGITAL USER INNOVATION

Obiettivi dell'insegnamento

The objective of the course is to transmit skills and abilities for understanding, designing and handling digital strategies for managing service users and company activities.
This course is proposed by the School as innovative training that supports students as they acquire and strengthen their transversal skills.


Risultati di apprendimento attesi

Students:
- know and understand the theoretical foundations of the impact of digital technology on company activities;
- can perceive and conduct a digital transformation project through a business case;
- can recognise and understand the impact of digital innovation in different envirnments.


Argomenti trattati

The course aims at acquiring new skills and competences for understanding, managing and leading the adoption of digital user and customer management strategies.

The new Digital Era is changing the way people life, work, interact, and communicate within and among organizational settings. In this scenario, the course focuses on the importance of strategies, customer experiences and information technologies delivered with digital customer management systems, with a focus on operational, analytical and collaborative components, mainly in the Marketing, Sales and Customer Services areas.

Practical exercises and seminars will provide students with a basic understanding of the business and IT impacts of digital application. Besides course lessons, students will learn how to conduct a digital transformation project through a business case to be agreed with the teacher.

Students will recognize the features of such innovations and comprehend the main impacts and managerial implications of them. The course aims at transferring both theoretical and practical knowledge through case studies, practitioners’ experience, as well as group applied project works.


Prerequisiti

There are no pre-requisites for attendance.


Modalità di valutazione

The attendees are assessed through an individual written exam on the content of the first module, as well as a group project work, which counts for the 50% of the overall mark.

The group project work should be delivered by the end of the course, and will be reviewed by the professor.


Bibliografia

Forme didattiche
Tipo Forma Didattica Ore di attività svolte in aula
(hh:mm)
Ore di studio autonome
(hh:mm)
Lezione
43:00
86:00
Esercitazione
7:00
14:00
Laboratorio Informatico
0:00
0:00
Laboratorio Sperimentale
0:00
0:00
Laboratorio Di Progetto
0:00
0:00
Totale 50:00 100:00

Informazioni in lingua inglese a supporto dell'internazionalizzazione
Insegnamento erogato in lingua Inglese
Disponibilità di materiale didattico/slides in lingua inglese
Disponibilità di libri di testo/bibliografia in lingua inglese
Possibilità di sostenere l'esame in lingua inglese
Disponibilità di supporto didattico in lingua inglese

Note Docente
schedaincarico v. 1.5.0 / 1.5.0
Area Servizi ICT
20/05/2019