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Scheda Riassuntiva
Anno Accademico 2016/2017
Scuola Scuola del Design
Insegnamento 050573 - USER STUDIES FOR PRODUCT DESIGN
Docente Sangiorgi Daniela
Cfu 6.00 Tipo insegnamento Monodisciplinare

Corso di Studi Codice Piano di Studio preventivamente approvato Da (compreso) A (escluso) Nome Sezione Insegnamento
Des (Mag.)(ord. 270) - BV (1160) DESIGN DEL PRODOTTO PER L'INNOVAZIONEPR2AZZZZ050573 - USER STUDIES FOR PRODUCT DESIGN
Ing Ind - Inf (Mag.)(ord. 270) - MI (481) COMPUTER SCIENCE AND ENGINEERING - INGEGNERIA INFORMATICAT2AAZZZZ051065 - USER STUDIES FOR PRODUCT DESIGN

Programma dettagliato e risultati di apprendimento attesi

“User studies for product design” is a theoretical course looking into the techniques and approaches widely used in Design to study, understand, and engage users as part of innovation processes. The course aims to support students to theoretically and practically understand the premises, qualities, and limitations of research methods adopted in Design, to be able to then consciously plan design research work given a specific design context or brief.

In particular, the course will review methods and techniques moving from more traditional practices toward more experimental and participatory forms of research, also considering modes to analyse and report on user studies:

-       market research as a systematic approach to gather and analyse quantitative and qualitative data from a specific market or target user, applying methods such as focus groups, surveys, interviews, desk research, or social media research;

-       ethnographically inspired design research that aims to study people in their life context, and grasp their native’s point of view, using methods such as observation, participant observation, shadowing, contextual interviews, archival research or self-reporting techniques;

-       user centred design research where designers engage with users as subjects of their research, to understand their practices and receive systematic feedback on specific solutions, applying methods such as contextual interviews, task analysis, usability testing, or desktop walkthrough;

-       participatory design and experimental research, that engage users as active and expert participants in design processes to inform, evaluate or experiment with developing design solutions, using methods such as design games, generative tools, prototypes, role play, or design probes.

The course will combine theoretical presentations with practical exercises to help students to understand and experience the peculiarities of each method in terms of preparation, application and analysis, as well as to evaluate their suitability to different kinds of research questions.

 

Learning objectives:

On successful completion of this course students will be able to:

-       Undertake different kinds of research activities for design

-       Generate, analyse and interpret research data

-       Describe and justify the selection and application of a range of research methods appropriate to design practice

-       Discuss the role and value of different modes and kinds of research for design

-       Write a research proposal starting from a given topic and brief

 

Bibliography

Archer, B. (1995). The Nature of Research. Co-Design, interdisciplinary journal of design, January: pp 6-13.

Blomberg, J., Giacomi, J., Mosher, A. and Swenton-Wall, P. (1993). Ethnographic Field Methods and Their Relation to Design, in Shuler, D. and Namioka, A. (eds), Participatory design. Principles and practices, LEA Publishers, Hillsdale.

Brandt, E. (2007), How Tangible Mock-Ups Support Design Collaboration, Know Techn Pol, 20: 179–192

Brandt, E. (2006). Designing exploratory design games. A framework for participation in participatory design? Proceedings of the ninth Participatory Design Conference, Trento, Italy.

Buchenau, M. and J. F. Suri (2000). Experience Prototyping, DIS ’00, Brooklyn, New York.

Donoghue, S (2000). Projective techniques in consumer research. Journal of Ecology and Consumer Sciences, 28, 47-53

Ehn, P. (1993). Scandinavian Design: On Participation and Skill, in Shuler, D. e Namioka, A. (Eds.), Participatory design. Principles and practices, LEA Publishers, Hillsdale.

Frayling, C. (1993). Research in Art and Design. Royal College of Art Research Papers, London.

Frankel, L. and Racine, M. (2010). The Complex Field of Research: for Design, through Design, and about Design, Design Research Society conference: Design and Complexity, Montreal, 7-9 July.

Gaver, B., Dunne, T. and Pacenti, E. (1999). Cultural Probes, Interactions, January-February: 21-29.

Gray, D. E. (2009) Doing research in the real world, London: Sage Publications.

Houde, S., Hill, C. (1997), What do prototypes prototype? in Handbook of Human-Computer Interaction (2nd Ed.), Helander M., Landauer T., Prabhu P. (eds.). Elsevier Science B. V. Amsterdam.

Koskinen, I., Zimmerman, J., Binder, T., Redström, J., and Wensveen, S., (2011) Design research through practice: From the lab, field and showroom. Waltham, MA: Elsevier.

Laurel, B (Ed). (2003) Design research: Methods and perspectives. Cambridge, MA: MIT Press.

Rosson, M.B. and Carroll, J. (2002). Scenario Based Design. In J. Jacko & A. Sears (Eds.), The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications. Lawrence Erlbaum Associates, pp. 1032-1050.

Sanders, E., Stappers, P. J. (2008). Co-creation and the new landscapes of design. CoDesign, Vol. 4, No. 1, March 2008, 5–18.

Sanders, E. (2002). From user-centred to Participatory Design Approaches, in Frascara, J. (Ed), Design and the Social Sciences, Taylor and Francis Books Limited

 Sanders, E. (2000). Generative tools for co-designing, in Scrivener et al. (Eds) Collaborative Design, Sprigler-Verlag, London Limited.

Schensul J.J. and M.D. LeCompte (1999) (Eds.), The Ethnographer's Toolkit. Baltimore, MD: Altamira Press of Rowan and Littlefield

Schleicher, D., Jones, P. and O. Kachur (2010), Body storming as Embodied Designing, Interactions, November + December

Simsarian, K. (2003). Take it to the next stage: The Roles of Role Playing in the Design Process, CHI, Florida, USA.

Spradley, J. P. (1979), The Ethnographic Interview. United States, Wadsworth Group/Thomas Learning

Spradley, J. P. (1980), Participant Observation, Holt, Rinehart and Winston, New York

Wolcott, H. F. (1999), Ethnography: a way of seeing, Altamira Press, Walnut Creek


Note Sulla Modalità di valutazione

The course will have two main assignments:

- a reflective report on the application of different kinds of research methods (group work)

- a research proposal on a given design topic and brief (individual work)


Bibliografia

Mix Forme Didattiche
Tipo Forma Didattica Ore didattiche
lezione
43.0
esercitazione
7.0
laboratorio informatico
0.0
laboratorio sperimentale
0.0
progetto
0.0
laboratorio di progetto
0.0

Informazioni in lingua inglese a supporto dell'internazionalizzazione
Insegnamento erogato in lingua Inglese
Disponibilità di materiale didattico/slides in lingua inglese
Disponibilità di libri di testo/bibliografia in lingua inglese
Possibilità di sostenere l'esame in lingua inglese
Disponibilità di supporto didattico in lingua inglese

Note Docente
schedaincarico v. 1.6.5 / 1.6.5
Area Servizi ICT
11/08/2020