Peer-to-peer and collaborative services are today in the forefront of the service design discipline. They tap into the potential of people's creativity, their capacity to innovate and to change the ways of living despite their role, the constraints and the limits of the systems they live in.
How can we, as service designers, trigger and support peer-to-peer services? In other words: how can we collaborate with communities of potential innovators to help them serving themselves?
How can we invent with people solutions and systems that push the boundaries of their creativity?
This studio will explore the capacity of designers to work with specific communities to conceive, develop and deliver brilliant and unprecedented services for bringing new solutions and qualities to their everyday life, in which new functionalities will meet new meanings and unique social and environmental values.
To do this, the studio will guide the students through a methodological path, to experiment service design tools and techniques that will help them getting in touch with real users and their needs, desires and capabilities.
The studio will therefore support students in designing new services, by doing field research, studying cases, experimenting with creative techniques and blue-sky research, co-designing with relevant stakeholders, developing and prototyping the ideas.
The studio will finally use multimedia and dynamic communication techniques, such as storytelling, storyboarding and representation tools to train the participants’ capacities of envisioning and simulating design scenarios.
This studio integrates contributes from different areas of design such as Design for Services, Participatory Design and Communication Design in order to provide participants with a comprehensive experience of designing a service.
It will be organised in assignments corresponding to the different stages of the design work: together with the final discussion, they will generate to the final evaluation.