Risorse bibliografiche
Risorsa bibliografica obbligatoria
Risorsa bibliografica facoltativa
Scheda Riassuntiva
Anno Accademico 2021/2022
Scuola Scuola di Architettura Urbanistica Ingegneria delle Costruzioni
Insegnamento 097610 - PRODUCTION MANAGEMENT
Docente Sianesi Andrea
Cfu 9.00 Tipo insegnamento Monodisciplinare

Corso di Studi Codice Piano di Studio preventivamente approvato Da (compreso) A (escluso) Nome Sezione Insegnamento

Obiettivi dell'insegnamento

In an era of extreme volatility where organisations depend more than ever upon capabilities, it is vital that students understand the importance of the operation function to the success of an organisation.

Students will be exposed to internal issues within the firm/organisations, as well as the importance of forming strategic alliances and buyer-supplier relationships with other organisations. Key concepts of world-class and Lean processes will be explored throughout.

This course aims to examine the strategic importance of Operations Management in manufacturing and service settings in both private and public sectors. In the past, where organisations tended to be more hierarchical than today, the words, "strategy" and "operations" were almost mutually exclusive. In today's highly competitive, global environment, thorough, strategic operations capabilities must be in place in order for organisations to provide goods and services that meet and exceed customer requirements. Key issues such as cost, speed, quality, flexibility and constant innovation are all part of strategic operations.

Hence, you will learn and practice e.g. the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently. 

Risultati di apprendimento attesi
Knowledge and Understanding. Having successfully completed this course, you will be able to demonstrate knowledge and understanding of:
  • the role of operations management both at a strategic level and for the effective production of goods and services;
  • the various tools of operations management;
  • the behavioural aspects of managing operations;
  • how Operations contributes to wider aspects of firms’ capabilities and Competencies;
  • the importance of operational paradigms and how they are integrated together in managing operations including TQM BPR and Lean and Agile operations;
  • production and inventory control methodologies.
Subject Specific Intellectual and Research Skills. Having successfully completed this course you will be able to:
  • critically evaluate a variety of theories and concepts relating to supply chain management;
  • apply problem-solving techniques;
  • develop insights into the competencies required to become an effective manager in operations.
Transferable and Generic Skills. Having successfully completed this course you will be able to:
  • problem solve;
  • apply numeracy;
  • effectively communicate through the written word;

Argomenti trattati

General overview; organizational details; introducing production systems. Introducing logistics, distribution systems and supply chains. The planning process; relevant costs for decision making purposes. Construction Supply Chain Business Models: Issues and Perspectives. Forecasting and demand management. Production planning and control of Project Supply Chain. Planning practice: MTS planning - MHC game. Forecasting exercises. Planning practice:  planning gym - Bike Plast case. Planning practice: MTO planning - Falben case and learning curves. Supply Chain Management in Product Development. Pull planning: Inventory management: EOQ, IE and safety stocks. EOQ, IE, SS exercises. Pull planning: Inventory management caffèOro case. Push planning: MRP; push vs. pull and bullwhip effect. MRP exercises. Push planning: NWMech game. Supply Chain Management for Lean Project Delivery. JIT planning: Kanban management - El Dorado case



Basics of statistics, operational research, business economics and mathematical analysis 

Modalità di valutazione

            Broadly speaking the exam consists in an oral test, taken the same day the exam is scheduled (or the next one, or anyway within the week the exam is scheduled).

             Depending on the number of people involved in the process, students who are supposed to take the exam might be required to take one (or sometimes more than one) written questions, followed by an oral test (often the same day).

           Exams deal with the whole course, i.e. all the subjects covered in every class, including cases, exercises, games, speeches of practitioners or whatever else.

             Within the course (during the regular semester), two specific classes will be devoted respectively to the mid-term exam and to the early-bird exam. The outputs of these classes can be considered as self-evaluation or they can be evaluated on demand. If you get a passing grade (i.e. a grade greater than or equal to 18 out of 30) – you will be given a final mark (usually the average value of the two marks – provided that both of them are good), which could be accepted and recorded in the exam book. Recording must be accomplished within the session (winter or summer) just after the end of the classes: marks cannot be “frozen” any longer.     

            Should you are willing to improve your mark – even once you have a passing grade after the mid-term and the early-bird exam – you can anyway take an additional oral test. However, this additional oral test might either improve or worsen your seminal mark or even it might result in a poor overall grade, which makes you undertake again the exam (starting from scratch).

             Seldom, the final mark you are given does not match the average value of the mid-term grade and the early-bird one. E.g., 16 and 20 usually do not lead to 18 as final grade. Likewise 16 and 30 or even 18 and 30. Rarely, you could be given 18 as final mark without the opportunity of improving it through any additional oral test. This means that something is not crystal-clear and – to get more – you have to undertake a “new” exam from the beginning (starting from scratch).


Software utilizzato
Nessun software richiesto

Forme didattiche
Tipo Forma Didattica Ore di attività svolte in aula
Ore di studio autonome
Laboratorio Informatico
Laboratorio Sperimentale
Laboratorio Di Progetto
Totale 90:40 136:00

Informazioni in lingua inglese a supporto dell'internazionalizzazione
Insegnamento erogato in lingua Inglese
Disponibilità di materiale didattico/slides in lingua inglese
Disponibilità di libri di testo/bibliografia in lingua inglese
Possibilità di sostenere l'esame in lingua inglese
Disponibilità di supporto didattico in lingua inglese
schedaincarico v. 1.6.9 / 1.6.9
Area Servizi ICT