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Scheda Riassuntiva
Anno Accademico 2020/2021
Scuola Scuola di Ingegneria Industriale e dell'Informazione
Insegnamento 056620 - ENTERPRISE TRANSFORMATION PROJECTS
Docente Cape' Carlo Maria
Cfu 5.00 Tipo insegnamento Monodisciplinare

Corso di Studi Codice Piano di Studio preventivamente approvato Da (compreso) A (escluso) Insegnamento
Ing Ind - Inf (Mag.)(ord. 270) - BV (479) MANAGEMENT ENGINEERING - INGEGNERIA GESTIONALE*AZZZZ056620 - ENTERPRISE TRANSFORMATION PROJECTS

Obiettivi dell'insegnamento
  1. Understand context, functions, processes in a business and industrial environment and the impact of those factors on business performance
  2. Identify future trends, technologies and key methodologies in a specific domain (specialization streams)
  3. Design solutions applying a scientific and engineering approach (Analysis, Learning, Reasoning, and Modeling capability deriving from a solid and rigorous multidisciplinary background) to face problems and opportunities in a business and industrial environment

Risultati di apprendimento attesi
  • Support students to combine their managerial learnings from previous courses and to face market, organization and technology challenges through real case studies.
  • Guide students along cross-enterprise transformation projects, as example of consulting role in the real world.
  • Familiarize with typical pillars of consulting support: M&A, post merger integration, enterprise organization, HR management, operations management, ICT governance, data management.
  • Explain the main topics of consulting industry: methodologies, tools, process, economics, and management
  • Improve problem solving, holistic analysis and lateral thinking
  • Blend theory with real cases studies

Argomenti trattati
  • History of Management Consulting
  • Consulting business model, players, key success factors, trend, economics and KPI, financials
  • Consulting carrier, performance evaluation, incentive schemes
  • M&A: goals and different models, categorization, process steps from scouting to closing, main actors (PE, Industrial, Advisors, lawyers), management incentives for deals
  • Business planning for different strategic options, M&A, internationalization, new business, start up.
  • Post merger integration: day-one integration topics, synergies identification and implementation, new business models enabled by M&A, organization post deal, cultural integration
  • Organizational models from traditional to agile, competencies evolution, employees journeys, digital workplace
  • Incentives plans from blue collars to managers
  • Employer branding
  • Process mapping and BPM: artificial Intelligence, workflow platforms, RPA and cognitive computing
  • Predictive management
  • Digital twins for process optimization
  • Workforce Management
  • Change Management new way: Early Adoption
  • Enterprise Technology Architecture and functionalities: from Industry specific to new trends and evolution
  • Data Center Management (physical, virtual, cloud, private cloud, public cloud, Cloud strategy)
  • ICT Governance: Organization Model, Contract management, Investment management and monitoring, System Development Life Cycle
  • Data-driven culture, decision making and productivity
  • Data management, value chain
  • Data monetization
  • Case studies on each of the subjects

 


Prerequisiti

Following competences are suggested:

  • P&L and Balance Sheet and basics of finance
  • Investment analysis
  • Operating Research and Optimization models
  • Information Systems
  • Cost management
  • Applied Statistics

Modalità di valutazione
  • Team project & fieldwork Evaluation (60%)
    • Milestone 1 – Framing – engagement letter
    • Milestone 2 – Scanning Results
    • Milestone 3 – Interim report
    • Milestone 4 – Final client report, deliverables and engagement close-out
    • Weekly client communication & meetings
  • Individual work (20%) – class participation, assignments during courses
  • Final written examination (multiple and open questions) (20%)
  • Orals only if written exams have not a clear evaluation

 

USEFUL BIBLIOGRAPHY:

  • Managing The Professional Service Firm by David H. Maister
  • The End of Solution Sales, by Brent Adamson , Matthew Dixon and Nicholas Toman
  • The New M&A Playbook (Christensen, Alton, Rising, Waldeck, HBR March 2011)
  • "International Human Resource Management" by Peter Dowling
  • "The essential HR Handbook" by S. Armstrong
  • "Cases in Human Resource Management" by D. Kimball
  • "Viral Change" by Leandro Herrero; vedere anche sul suo sito "Daily Thoughts"
  • Agile People: A Radical Approach for HR & Managers by Pia-Maria Thoren
  • Drive: The Surprising Truth About What Motivates Us by Daniel H. Pink
  • Recruiting sucks, but it doesn't have to", by S. Lowisz
  • Grieves e J. Vickers, «Digital Twin: Mitigating Unpredictable, Undesirable Emergent Behavior in Complex Systems (Excerpt),» ResearchGate, 2016.
  • Negri, L. Fumagalli e M. Macchi, «A Review of the Roles of Digital Twin in CPS-based Production Systems,» Procedia Manufacturing, 2017.
  • Stark, S. Kind e S. Neumeyer, «Innovations in digital modelling for next generation manufacturing system design,» CIRP Annals, 2017.
  • Competing on Analytics: The New Science of Winning”, 2017, by Thomas H. Davenport, Jeanne G. Harris, HBR Press
  • Data Strategy: How to Profit from a World of Big Data, Analytics and the Internet of Things, by Bern and Marr, Kogan Page
  • The Chief Data Officer Handbook for Data Governance, by Sunil Soares, Mc Press

Bibliografia

Forme didattiche
Tipo Forma Didattica Ore di attività svolte in aula
(hh:mm)
Ore di studio autonome
(hh:mm)
Lezione
32:30
48:45
Esercitazione
17:30
26:15
Laboratorio Informatico
0:00
0:00
Laboratorio Sperimentale
0:00
0:00
Laboratorio Di Progetto
0:00
0:00
Totale 50:00 75:00

Informazioni in lingua inglese a supporto dell'internazionalizzazione
Insegnamento erogato in lingua Inglese
Disponibilità di materiale didattico/slides in lingua inglese
Disponibilità di libri di testo/bibliografia in lingua inglese
Possibilità di sostenere l'esame in lingua inglese
Disponibilità di supporto didattico in lingua inglese
schedaincarico v. 1.6.6 / 1.6.6
Area Servizi ICT
29/07/2021